Alison Praetz
Alison Praetz
2024-04-19
Alpha Air put a split system into my older style 2nd level apartment in Elwood. A more complicated process than many other properties. They were prompt , thorough & flexible about the upfront deposit. The tradies who installed the unit were respectful, friendly & did a great job. They even sent someone back to the property (at my request) free of charge, to help me set up the WiFi control system. I’d definitely recommend Alpha Air Heating & Cooling.
Steve Hill
Steve Hill
2024-04-14
The whole team at Alpha Air were exceptional to deal with from start to finish. Daniel and the entire installation team were polite, friendly and efficient. They left no mess at all and were a pleasure to deal with, absolutely recommend Alpha Air
Neetha Desineni
Neetha Desineni
2024-04-05
We have just had AlphaAir helping us with a new ducted reverse cycle system for our home- they were such a brilliant team, starting with Matt, Darren, Locky and also Daniel & the other person that helped installing the unit onsite. They were very accommodating despite their busy schedules, had been prompt and professional with answering all questions we have asked in the process. We do not hesitate to recommend them to anyone looking to install/update their heating & cooling systems. Thanks guys :)
Sarah Davis
Sarah Davis
2024-03-20
Couldn’t speak more highly of the team- Matt who organised a last minute install after another company mishap, full explanation and application for for gov rebates which others didn’t, so saving me hundreds. Daniel, Dylan, Matt, amazing service and craftsmanship start to finish. Every step of the install Daniel took the time to show and explain where he would be placing units and made sure I was satisfied. Was professional and cleaned up the site after checking multiple times. Walk through at the conclusion for any questions and showed me his work. I absolutely recommend to anyone looking for heating and cooling. 10 stars.
Daryl Gilbert
Daryl Gilbert
2024-03-19
Alpha Air installed our electric reverse cycle ducted air conditioning and heating system. Alpha is a family run business and provided personal and professional service throughout all stages of the process. Also, their price was competitive and the installation was completed on schedule. I would highly recommend Alpha Air for their expertise, customer service and their friendly and extremely competent staff. Daryl Gilbert
SONIC PLAYGROUND
SONIC PLAYGROUND
2024-03-13
Great service. Highly recommend Alpha Air
Jamie Lechte
Jamie Lechte
2024-03-05
I requested a quote from Alpha a little while back and was told that the installation would be straightforward and a 'good deal'. When i received the quote, i was shocked that the pricing was 60-70%+ or more higher than market value of the units plus a reasonable install fee, so of course I let it go. I was continually contacted to take up the offer, but I ignored. When i initially submitted this review, i was immediately harassed, phone called repeatedly about this feedback, basically telling me / threatening me to remove the feedback. The owner is a charlatan looking to take people for a ride and is also dishonest. Be wary.
Caroline Chang
Caroline Chang
2024-03-01
We had a great experience working with Alpha Air. The team were fast to respond to my enquiry, especially in the middle of summer. They provided competitive quotes/prices both for the installation and our preferred product (Split System Air conditioning unit). Installation was quick and easy to organise.
Tim Cartwright
Tim Cartwright
2024-02-28
Great family company. From our first call re quotes through to installation of heating and cooling, everyone has been great to deal with. Good advice on what we needed, excellent price for work. Really impressed with personal service right through process. Sue & Tim

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A message from Alpha Air – our approach to Coronavirus

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We Are Ready For 24/7 Emergency Service
Coronavirus prevention medical

As the world faces one of its most unprecedented challenges yet, we want to share our company’s plan that will help protect our team and our customers. 

As you know, the Coronavirus has been declared a global pandemic by WHO, and our own country is implementing new guidelines and restrictions almost every day.

Businesses are now in the midst of preparing plans to help see them through this tough time. 

While we don’t know what the future holds, or how long we’ll be in the current circumstances, we have put together guidelines in order to keep our community safe.

We are keeping a close eye on Government recommendations

The Australian Department of Health is advising Australian businesses to start preparing their own guidelines to help stop the spread of Coronavirus and also to help manage the impact we will no doubt all feel.

If you have been forced to self-quarantine, or have made a personal decision to limit any outdoor activity, it’s obvious that a larger portion of your time will now be spent indoors.

As offices move to virtual work-from-home set ups, we understand the need to work productively in a safe, clean, and comfortable environment. 

Until Government guidelines change again, we will continue to offer Bayside residents with quality air conditioning installation, servicing, and maintenance

Our current precautions

At the moment it is “business as usual” for our team, however we are taking some important precautions into consideration to keep our community safe.

These moves could impact our service schedule, response times, and face-to-face availability. We hope you understand that these changes are designed to keep our staff and our customers safe.

  • Each of our vans as well as our offices have been equipped with hand sanitisers and antibacterial wipes.
  • Our team is vigilant about hygiene practices and is disinfecting their vans, steering wheels, tools, and equipment before and after every job.
  • We are eliminating physical contact – no handshakes. Please don’t take offence! We respectfully ask that you give us distance when we enter your home and perform our work.
  • Our staff are keeping a close eye on their health and will self-isolate for 14 days if symptoms start appearing.
  • We ask the same of our customers – if you are experiencing symptoms or are currently in self-quarantine, please let us know so that we can postpone your job.
  • We ask that if you wish to visit our offices, to call us in advance and let us know.

In the case of complete lockdown, we will have to revisit our business strategy.

We may need to reduce our workload and close our office, though we will ensure we are still contactable via phone, email, and even online conferencing.

In any case though we will strictly follow Government guidelines and recommendations to ensure the safety of our team, customers, and the wider community.

We understand that this crisis is hurting many businesses right now, so we thank you for your support.

If you have any questions please don’t hesitate to get in touch with our team. Call 1300 854 525 or fill in this contact form. You can also visit us for heating and cooling in Melbourne: pop into our office at F6 / 310-312 Governor Rd, Braeside VIC 3195.

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Alison Praetz
Alison Praetz
2024-04-19
Alpha Air put a split system into my older style 2nd level apartment in Elwood. A more complicated process than many other properties. They were prompt , thorough & flexible about the upfront deposit. The tradies who installed the unit were respectful, friendly & did a great job. They even sent someone back to the property (at my request) free of charge, to help me set up the WiFi control system. I’d definitely recommend Alpha Air Heating & Cooling.
Steve Hill
Steve Hill
2024-04-14
The whole team at Alpha Air were exceptional to deal with from start to finish. Daniel and the entire installation team were polite, friendly and efficient. They left no mess at all and were a pleasure to deal with, absolutely recommend Alpha Air
Neetha Desineni
Neetha Desineni
2024-04-05
We have just had AlphaAir helping us with a new ducted reverse cycle system for our home- they were such a brilliant team, starting with Matt, Darren, Locky and also Daniel & the other person that helped installing the unit onsite. They were very accommodating despite their busy schedules, had been prompt and professional with answering all questions we have asked in the process. We do not hesitate to recommend them to anyone looking to install/update their heating & cooling systems. Thanks guys :)
Sarah Davis
Sarah Davis
2024-03-20
Couldn’t speak more highly of the team- Matt who organised a last minute install after another company mishap, full explanation and application for for gov rebates which others didn’t, so saving me hundreds. Daniel, Dylan, Matt, amazing service and craftsmanship start to finish. Every step of the install Daniel took the time to show and explain where he would be placing units and made sure I was satisfied. Was professional and cleaned up the site after checking multiple times. Walk through at the conclusion for any questions and showed me his work. I absolutely recommend to anyone looking for heating and cooling. 10 stars.
Daryl Gilbert
Daryl Gilbert
2024-03-19
Alpha Air installed our electric reverse cycle ducted air conditioning and heating system. Alpha is a family run business and provided personal and professional service throughout all stages of the process. Also, their price was competitive and the installation was completed on schedule. I would highly recommend Alpha Air for their expertise, customer service and their friendly and extremely competent staff. Daryl Gilbert
SONIC PLAYGROUND
SONIC PLAYGROUND
2024-03-13
Great service. Highly recommend Alpha Air
Jamie Lechte
Jamie Lechte
2024-03-05
I requested a quote from Alpha a little while back and was told that the installation would be straightforward and a 'good deal'. When i received the quote, i was shocked that the pricing was 60-70%+ or more higher than market value of the units plus a reasonable install fee, so of course I let it go. I was continually contacted to take up the offer, but I ignored. When i initially submitted this review, i was immediately harassed, phone called repeatedly about this feedback, basically telling me / threatening me to remove the feedback. The owner is a charlatan looking to take people for a ride and is also dishonest. Be wary.
Caroline Chang
Caroline Chang
2024-03-01
We had a great experience working with Alpha Air. The team were fast to respond to my enquiry, especially in the middle of summer. They provided competitive quotes/prices both for the installation and our preferred product (Split System Air conditioning unit). Installation was quick and easy to organise.
Tim Cartwright
Tim Cartwright
2024-02-28
Great family company. From our first call re quotes through to installation of heating and cooling, everyone has been great to deal with. Good advice on what we needed, excellent price for work. Really impressed with personal service right through process. Sue & Tim

FREE QUOTE

ON HEATING AND COOLING

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