Alison Praetz
Alison Praetz
2024-04-19
Alpha Air put a split system into my older style 2nd level apartment in Elwood. A more complicated process than many other properties. They were prompt , thorough & flexible about the upfront deposit. The tradies who installed the unit were respectful, friendly & did a great job. They even sent someone back to the property (at my request) free of charge, to help me set up the WiFi control system. I’d definitely recommend Alpha Air Heating & Cooling.
Steve Hill
Steve Hill
2024-04-14
The whole team at Alpha Air were exceptional to deal with from start to finish. Daniel and the entire installation team were polite, friendly and efficient. They left no mess at all and were a pleasure to deal with, absolutely recommend Alpha Air
Neetha Desineni
Neetha Desineni
2024-04-05
We have just had AlphaAir helping us with a new ducted reverse cycle system for our home- they were such a brilliant team, starting with Matt, Darren, Locky and also Daniel & the other person that helped installing the unit onsite. They were very accommodating despite their busy schedules, had been prompt and professional with answering all questions we have asked in the process. We do not hesitate to recommend them to anyone looking to install/update their heating & cooling systems. Thanks guys :)
Sarah Davis
Sarah Davis
2024-03-20
Couldn’t speak more highly of the team- Matt who organised a last minute install after another company mishap, full explanation and application for for gov rebates which others didn’t, so saving me hundreds. Daniel, Dylan, Matt, amazing service and craftsmanship start to finish. Every step of the install Daniel took the time to show and explain where he would be placing units and made sure I was satisfied. Was professional and cleaned up the site after checking multiple times. Walk through at the conclusion for any questions and showed me his work. I absolutely recommend to anyone looking for heating and cooling. 10 stars.
Daryl Gilbert
Daryl Gilbert
2024-03-19
Alpha Air installed our electric reverse cycle ducted air conditioning and heating system. Alpha is a family run business and provided personal and professional service throughout all stages of the process. Also, their price was competitive and the installation was completed on schedule. I would highly recommend Alpha Air for their expertise, customer service and their friendly and extremely competent staff. Daryl Gilbert
SONIC PLAYGROUND
SONIC PLAYGROUND
2024-03-13
Great service. Highly recommend Alpha Air
Jamie Lechte
Jamie Lechte
2024-03-05
I requested a quote from Alpha a little while back and was told that the installation would be straightforward and a 'good deal'. When i received the quote, i was shocked that the pricing was 60-70%+ or more higher than market value of the units plus a reasonable install fee, so of course I let it go. I was continually contacted to take up the offer, but I ignored. When i initially submitted this review, i was immediately harassed, phone called repeatedly about this feedback, basically telling me / threatening me to remove the feedback. The owner is a charlatan looking to take people for a ride and is also dishonest. Be wary.
Caroline Chang
Caroline Chang
2024-03-01
We had a great experience working with Alpha Air. The team were fast to respond to my enquiry, especially in the middle of summer. They provided competitive quotes/prices both for the installation and our preferred product (Split System Air conditioning unit). Installation was quick and easy to organise.
Tim Cartwright
Tim Cartwright
2024-02-28
Great family company. From our first call re quotes through to installation of heating and cooling, everyone has been great to deal with. Good advice on what we needed, excellent price for work. Really impressed with personal service right through process. Sue & Tim

FREE QUOTE

ON HEATING & COOLING

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Frequently asked Questions

What is a Split System?

“Split System” is installer slang for a unit that is used in two parts – one being the “indoor” and one being the “outdoor”. The indoor is the part that produces the refrigerated air whether it is cold or hot, depending on what the user has set it to. There are a number of different designs, the most common of which is a unit being mounted high up on a wall.

Why don't you have pricing on your website?

Providing a set price on our website is not something we ever considered as every home is different and every customer’s needs are different. It can be misleading, somewhat inaccurate, and can often result in extras having to be added onto the price. For these reasons we prefer quoting all of our clients personally to ensure accuracy across the board.

How does Evaporative Cooling work?

Evaporative cooling works on air velocity. The large unit on the roof takes in air through four pads that have water running through them and disperses the air through a series of ducts which flows into your home. The downside of evaporative cooling is that you must have some kind of relief for the huge amount of air coming into your home. This can be achieved by opening windows and utilising fly-wire screen doors.

Why should I use Alpha Air?

There are many companies out there ready to deliver your required heating and cooling needs just as are we, but one thing that sets us apart from the rest is our back-up support and customer service. We put a great deal of effort and courtesy into the way we handle our services to assure you that you are investing wisely and that you are not stranded when you need help the most.

Evaporative cooling vs. refrigerated cooling

This is one of the hardest questions to answer in terms of what you want out of your air conditioning, as it solely depends on your preference. If you are someone who needs that ice-chill effect during summer, then refrigerated cooling is for you. If you are someone who can deal with a little more heat but just need the edge taken off, then evaporative cooling may be more suitable.

What is duct / duct work?

Many different terms are used for duct-work, including “pipe”, “sleeve” and “spiral”. The duct is the part used to guide air to its destination from the unit. It consists of the internal duct as the main conduit, which is then insulated on the outside to retain temperatures as the air passes through. The outside of the duct is protected by a sleeve (either plastic or metallic material). It comes in many grades and diameters.

Frequently Asked Questions about Heating and Cooling

While reverse cycle technologies are our specialty, we can also provide your home with pure heating and cooling units if needed.

The result? Tailored solutions to your individual needs!

Brands we work with

Call Alpha Today!

Find out what best suits you and your family! Give Alpha Air’s experienced team a call today on

1300 854 525, or click here to get a FREE quote. You can also visit us for heating and cooling in Melbourne: pop into our office at F6 / 310-312 Governor Rd, Braeside VIC 3195.

Alison Praetz
Alison Praetz
2024-04-19
Alpha Air put a split system into my older style 2nd level apartment in Elwood. A more complicated process than many other properties. They were prompt , thorough & flexible about the upfront deposit. The tradies who installed the unit were respectful, friendly & did a great job. They even sent someone back to the property (at my request) free of charge, to help me set up the WiFi control system. I’d definitely recommend Alpha Air Heating & Cooling.
Steve Hill
Steve Hill
2024-04-14
The whole team at Alpha Air were exceptional to deal with from start to finish. Daniel and the entire installation team were polite, friendly and efficient. They left no mess at all and were a pleasure to deal with, absolutely recommend Alpha Air
Neetha Desineni
Neetha Desineni
2024-04-05
We have just had AlphaAir helping us with a new ducted reverse cycle system for our home- they were such a brilliant team, starting with Matt, Darren, Locky and also Daniel & the other person that helped installing the unit onsite. They were very accommodating despite their busy schedules, had been prompt and professional with answering all questions we have asked in the process. We do not hesitate to recommend them to anyone looking to install/update their heating & cooling systems. Thanks guys :)
Sarah Davis
Sarah Davis
2024-03-20
Couldn’t speak more highly of the team- Matt who organised a last minute install after another company mishap, full explanation and application for for gov rebates which others didn’t, so saving me hundreds. Daniel, Dylan, Matt, amazing service and craftsmanship start to finish. Every step of the install Daniel took the time to show and explain where he would be placing units and made sure I was satisfied. Was professional and cleaned up the site after checking multiple times. Walk through at the conclusion for any questions and showed me his work. I absolutely recommend to anyone looking for heating and cooling. 10 stars.
Daryl Gilbert
Daryl Gilbert
2024-03-19
Alpha Air installed our electric reverse cycle ducted air conditioning and heating system. Alpha is a family run business and provided personal and professional service throughout all stages of the process. Also, their price was competitive and the installation was completed on schedule. I would highly recommend Alpha Air for their expertise, customer service and their friendly and extremely competent staff. Daryl Gilbert
SONIC PLAYGROUND
SONIC PLAYGROUND
2024-03-13
Great service. Highly recommend Alpha Air
Jamie Lechte
Jamie Lechte
2024-03-05
I requested a quote from Alpha a little while back and was told that the installation would be straightforward and a 'good deal'. When i received the quote, i was shocked that the pricing was 60-70%+ or more higher than market value of the units plus a reasonable install fee, so of course I let it go. I was continually contacted to take up the offer, but I ignored. When i initially submitted this review, i was immediately harassed, phone called repeatedly about this feedback, basically telling me / threatening me to remove the feedback. The owner is a charlatan looking to take people for a ride and is also dishonest. Be wary.
Caroline Chang
Caroline Chang
2024-03-01
We had a great experience working with Alpha Air. The team were fast to respond to my enquiry, especially in the middle of summer. They provided competitive quotes/prices both for the installation and our preferred product (Split System Air conditioning unit). Installation was quick and easy to organise.
Tim Cartwright
Tim Cartwright
2024-02-28
Great family company. From our first call re quotes through to installation of heating and cooling, everyone has been great to deal with. Good advice on what we needed, excellent price for work. Really impressed with personal service right through process. Sue & Tim

FREE QUOTE

ON HEATING AND COOLING

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