ExcellentBased on 316 reviews
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Alison Praetz2024-04-19Alpha Air put a split system into my older style 2nd level apartment in Elwood. A more complicated process than many other properties. They were prompt , thorough & flexible about the upfront deposit. The tradies who installed the unit were respectful, friendly & did a great job. They even sent someone back to the property (at my request) free of charge, to help me set up the WiFi control system. I’d definitely recommend Alpha Air Heating & Cooling.Trustindex verifies that the original source of the review is Google.
Steve Hill2024-04-14The whole team at Alpha Air were exceptional to deal with from start to finish. Daniel and the entire installation team were polite, friendly and efficient. They left no mess at all and were a pleasure to deal with, absolutely recommend Alpha AirTrustindex verifies that the original source of the review is Google.
Neetha Desineni2024-04-05We have just had AlphaAir helping us with a new ducted reverse cycle system for our home- they were such a brilliant team, starting with Matt, Darren, Locky and also Daniel & the other person that helped installing the unit onsite. They were very accommodating despite their busy schedules, had been prompt and professional with answering all questions we have asked in the process. We do not hesitate to recommend them to anyone looking to install/update their heating & cooling systems. Thanks guys :)Trustindex verifies that the original source of the review is Google.
Sarah Davis2024-03-20Couldn’t speak more highly of the team- Matt who organised a last minute install after another company mishap, full explanation and application for for gov rebates which others didn’t, so saving me hundreds. Daniel, Dylan, Matt, amazing service and craftsmanship start to finish. Every step of the install Daniel took the time to show and explain where he would be placing units and made sure I was satisfied. Was professional and cleaned up the site after checking multiple times. Walk through at the conclusion for any questions and showed me his work. I absolutely recommend to anyone looking for heating and cooling. 10 stars.Trustindex verifies that the original source of the review is Google.
Daryl Gilbert2024-03-19Alpha Air installed our electric reverse cycle ducted air conditioning and heating system. Alpha is a family run business and provided personal and professional service throughout all stages of the process. Also, their price was competitive and the installation was completed on schedule. I would highly recommend Alpha Air for their expertise, customer service and their friendly and extremely competent staff. Daryl GilbertTrustindex verifies that the original source of the review is Google.
SONIC PLAYGROUND2024-03-13Great service. Highly recommend Alpha AirTrustindex verifies that the original source of the review is Google.
Jamie Lechte2024-03-05I requested a quote from Alpha a little while back and was told that the installation would be straightforward and a 'good deal'. When i received the quote, i was shocked that the pricing was 60-70%+ or more higher than market value of the units plus a reasonable install fee, so of course I let it go. I was continually contacted to take up the offer, but I ignored. When i initially submitted this review, i was immediately harassed, phone called repeatedly about this feedback, basically telling me / threatening me to remove the feedback. The owner is a charlatan looking to take people for a ride and is also dishonest. Be wary.Trustindex verifies that the original source of the review is Google.
Caroline Chang2024-03-01We had a great experience working with Alpha Air. The team were fast to respond to my enquiry, especially in the middle of summer. They provided competitive quotes/prices both for the installation and our preferred product (Split System Air conditioning unit). Installation was quick and easy to organise.Trustindex verifies that the original source of the review is Google.
Tim Cartwright2024-02-28Great family company. From our first call re quotes through to installation of heating and cooling, everyone has been great to deal with. Good advice on what we needed, excellent price for work. Really impressed with personal service right through process. Sue & Tim
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